Personalised Santa Letter FAQs
Is My Child Too Young for a Santa Letter?
Absolutely not! Kids are never too young to start a magical Christmas tradition. While your little one might be too young to fully understand the meaning now, as they grow, they'll have something truly special to look back on. Imagine their excitement when they realise that Santa has been writing to them every year, building memories and keeping the magic of Christmas alive. These letters will become cherished keepsakes, marking the beginning of a beautiful tradition that grows with them.
What Makes The Mailroom's Santa Letters Unique?
The Mailroom Co's Santa letters are a favourite because of their traditional elegance, featuring foil accents and a custom Santa Claus monogram that exudes timeless charm. Each letter is thoughtfully crafted with tales that emphasise morals and values, steering away from toy lists to focus on the true magic of Christmas. With hints of nostalgia woven into every word, our letters are designed to become cherished heirlooms, stored in our beautiful Christmas keepsake boxes that preserve the magic for years to come.
The combination of traditional, timeless style and meaningful messaging is what truly sets our Santa letters apart.
Which Santa Letters Are Right For Me?
We offer four types of Santa letters to suit different children and families:
- Personalised Individual Santa Letters: Ideal for individual children, with four different wording templates available incase you are purchasing for siblings.
- First Christmas Letter: Designed specifically for a baby’s first Christmas, capturing the tale of how they come to be, with some magical help from Santa.
- Family Letter: Perfect for families who want to include multiple children and parents in one magical letter.
- Non-Believer Letter: Tailored for children who are starting to question Santa’s existence, focusing on the deeper meaning of Christmas.
How Do I Personalise a Letter From Santa for My Child?
At The Mailroom Co, personalising a Santa letter for your child is simple. Each Santa letter product includes text input fields where you can provide details such as your child's name, a special achievement, and a custom P.S message. These inputs allow you to create a unique and magical experience, tailored specifically to your child.
Can I Include Multiple Children In One Santa letter?
If you’d like to include multiple children in a Santa letter, we recommend our Family Letter from Santa Claus. This special letter has space for Sibling's names, parents’ names (e.g., Mum & Dad), and unique details about your family. Santa also knows where you’ll be spending Christmas and highlights special moments from the past year, making it just as magical as individual letters.
Alternatively, we offer discounts for purchasing multiple letters. Visit our Santa Letter pages for more information.
Is There A Discount For Buying More Than One Letter?
Yes, there is absolutely a discount for buying multiple Santa Letters. We want you to feel comfortable buying for all the children in your family if you choose, so we have created a tiered discount for purchasing multiple Letters From Santa Claus.
- Add any 2 Santa Letters to your cart for an automatic discount of 10%
- Add any 3 Santa Letters to your cart for an automatic discount of 15%
- Add any 4+ Santa Letters to your cart for an automatic discount of 20%
Does My Santa Letter Arrive Sealed?
Great question! Our Letters from Santa Claus feature a stunning white, monogrammed wax seal on the back of the envelope, adding a final authentic touch.
The wax seal is placed strategically on the bottom of the envelope flap to create the illusion of a sealed envelope without actually sealing it. This allows you to check your letters upon arrival. While you can lick and stick the envelope flap, any form of sealing will most likely result in damage to the envelope when opening, we reccommend just leaving the flap open.
How Long Until I Receive My Santa Letters?
Note: Shipping will start after mid Sept, then the following will apply:
Once placing your order for your Personalised Letter From Santa Claus, your letter goes straight into production! The Mailroom Co then take all of your special details and turns them into a custom one-of-a-kind letter and envelope just for you.
We aim to ship all letters within 5-10 business days of ordering, depending on current demand.
Our Santa Letters & Santa Boot Stencils are shipped via standard/free shipping using snail mail (stamps). Registered post, which is trackable, can be purchased at checkout, as well as Express Post and International Post.
All items are shipped from Victoria, Australia
When Should I Give My Children Their Letters?
Our Santa letters are designed to be enjoyed any time in December, but we recommend placing them out on Christmas Eve to be opened on Christmas morning. Our First Christmas letter, include wording specific to Christmas Eve, while others reference Santa flying through the sky at night, making Christmas morning the ideal time for opening. If you’d like any small changes, feel free to email us at magic@themailroomco.com.au, and we’ll do our best to accommodate your request.
How Should I Store My Santa Letters?
Preserving your Letters from Santa as cherished heirlooms was a top priority for us. We envision these letters becoming a beloved part of your family's Christmas tradition, year after year. That's why ensuring their safekeeping is absolutely essential and we have the perfect solution for you and have created a beautiful range of linen Santa Letter Keepsake Boxes.
I’m Looking For Something More Custom, Could You Help?
Feel free to email us at magic@themailroomco.com.au if you have something more bespoke in mind. We will always try to help. Fee's may apply.
When Should I deliver My Non-Believer Letter?
The beauty of this letter is that it can be given at any time of the year. The magic happens the moment your child begins to question Santa’s existence. As parents or guardians, you play a crucial role in making this moment feel extraordinary. The letter’s narrative is one of excitement and secrecy, revealing the special club of Santa Clauses that your child is now a part of. And just how proud santa is of them.
Santa entrusted you, the parent or guardian with this letter long ago, waiting for the right time to pass it on. Now, at just the perfect moment, you can share Santa’s secret message with your child thats is questioning the magic of Christmas. And just like Santa, you’re thrilled to welcome them into the magic, knowing they’re now part of something special with you.
Shipping FAQs
Where Are My The Mailroom Co Items Sent From?
Your Mailroom Co Santa Letters & Christmas Keepsakes are proudly shipped from our beautiful hobby-farm office on the Surfcoast of Victoria, Australia.
Does My Santa Letter Arrive Sealed?
Great question! Our Letters from Santa Claus feature a stunning white, monogrammed wax seal on the back of the envelope, adding a final authentic touch.
The wax seal is placed strategically on the bottom of the envelope flap to create the illusion of a sealed envelope without actually sealing it. This allows you to check your letters upon arrival. While you can lick and stick the envelope flap, any form of sealing will most likely result in damage to the envelope when opening, we reccommend just leaving the flap open.
How Long Until I Receive My Santa Letters?
Note: Shipping will start after mid Sept, then the following will apply:
Once placing your order for your Personalised Letter From Santa Claus, your letter goes straight into production! The Mailroom Co then take all of your special details and turns them into a custom one-of-a-kind letter and envelope just for you.
We aim to ship all letters within 5-10 business days of ordering, depending on current demand.
Our Santa Letters & Santa Boot Stencils are shipped via standard/free shipping using snail mail (stamps). Registered post, which is trackable, can be purchased at checkout, as well as Express Post and International Post.
All items are shipped from Victoria, Australia
How Long Until I Receive My Christmas Keepsake Items?
Your Christmas Keepsake items will ship based on the products in your order:
- Santa Boot Stencils: These will be shipped in 1-3 business days. However, if purchased with a Santa letter, they will follow the Santa letter timeline of approximately 5-10 1business days for production.
- Linen Santa Letter Keepsake Boxes: These are currently available for pre-order and will ship approx mid November.
Do You Offer International Shipping?
Yes! We ship all our items from Australia and offer international Shipping.
Shipping costs will be determined at checkout. These prices start from $15AUD